Help Desk Support
Responsive assistance for computers, accounts, applications, printing, connectivity and common clinic technology problems.
Healthcare IT Services
Technology services for medical and dental clinics
Chinook IT supports the computers, servers, networks, security, backups and vendor relationships that healthcare organizations rely on every day.
Services are planned around each clinic’s size, systems, locations and operational requirements across Lethbridge, Calgary and Southern Alberta.
Ongoing Clinic Support
Managed IT and technical support
Chinook IT provides established processes for requesting support, maintaining supported systems and coordinating technology work. Service inclusions and response expectations are defined in each clinic’s agreement.
Remote and Onsite Support
Remote troubleshooting for day-to-day issues, with scheduled onsite service when equipment or infrastructure requires hands-on attention.
Monitoring and Maintenance
Monitoring and scheduled maintenance designed to identify equipment, storage, performance and security concerns early.
Phone System Support
Technical assistance and vendor coordination for supported clinic phone systems and communication services.
Clinic Infrastructure
Security, networks, backups and technology planning
Reliable clinic technology requires coordinated planning across computers, networks, security, backups, equipment and vendors.
Healthcare Cybersecurity
Technical safeguards such as firewalls, secure remote access, account protection, security updates and network controls.
Clinic Networks and Wi-Fi
Reliable wired and wireless networks designed around clinic staff, guests, workstations and connected medical equipment.
Backup and Disaster Recovery
Backup monitoring, recovery planning and solutions designed to support clinic operations and business continuity.
Servers and Workstations
Planning, deployment and support for clinic computers, servers, operating systems and related infrastructure.
Technology Planning
Practical guidance for equipment replacement, clinic expansions, office moves and other technology changes.
Hardware and Software Procurement
Assistance selecting, purchasing and preparing appropriate equipment and software for your clinic.
Healthcare Software
EMR support and vendor coordination
Chinook IT helps clinics prepare the supporting technology for EMR systems and coordinates technical work with EMR, imaging and other healthcare software vendors.
EMR Implementation
Technical planning and coordination to help new clinics prepare infrastructure, computers, networks and vendor requirements for an EMR deployment.
EMR Support and Vendor Coordination
Technical coordination with EMR providers when issues involve clinic computers, servers, networks, integrations or vendor-managed applications.
EMR Migration
Infrastructure planning and technical coordination for approved EMR migrations, upgrades and hosting changes.
Prime EMR — Coming Soon
Prime EMR is an upcoming healthcare software platform being developed by Chinook IT to support efficient clinic workflows.
Looking for reliable technology support for your clinic?
Tell us about your clinic, locations, technology and current support requirements. We can discuss an appropriate service arrangement.
Contact Chinook IT