Why Chinook IT?

Our Mission

At Chinook IT, we are committed to delivering exceptional IT solutions and support. Our goal is to equip our clients with state-of-the-art technology, proactive management, robust security measures, and expert guidance, ensuring their success in an ever-changing digital landscape.

Our Vision

Chinook IT imagines a future where healthcare providers of all scales harness technology's potential with confidence and ease. As your trusted partner, we lead with innovation, offering comprehensive IT services that enhance security, streamline operations, boost productivity, and foster growth for our clients.

+

Years of Experience

+

Satisfied Clients

+

Projects Completed

+

Support Tickets Resolved

Select the Best plan for your Business

Choose the plan that's right for you, with the flexibility to update or downgrade anytime. All Chinook IT paid plans include:

Hourly Billing

$125/hour

Phone Support: 30-min minimum charge
Remote Desktop Support: 30-min minimum charge
Onsite Support: 1-hour min charge
Mon - Fri: 8:00 AM - 4:30 PM

Basic

Relevant for multiple users, extended & premium support.

Phone / Remote Desktop Support
Server Support
Assets Tracking and Monitoring
Baseline Network implementation
Free equipment setup (if purchased from us)
Printer Support
Complimentary Recycling
Onsite Visit (billed hourly)
Mon - Fri: 8:00 AM - 4:30 PM

Full Support

Best for large scale uses and extended redistribution rights.

All basic tier plus:
Onsite visit's included
Updates by request of end users
Vendor contact
Documentation
IT Transition in/out
Priority phone support queue
Project management/planning/consulting
After hours server maintenance support

Clients' Reviews

What Clients are saying about Chinook IT

Dr Cole Barnett

Barnett Endodontics

“Chinook IT has taken care of our office for over five years. When we have an IT issue I know I can call them right away and have a solution within the hour; most of the time it’s fixed in only a few minutes. They are an indispensable part of our team.”

Sabrina DeLong

Lethbridge GI and Surgical Associates

“Chinook Information Technologies has proven to be an outstanding partner in the IT industry. Their team is highly skilled, professional, and responsive to our needs. They consistently deliver innovative solutions that are tailored to our business requirements, ensuring that our operations run smoothly and efficiently. Their customer service is top-notch, always quick to address any issues or questions. I highly recommend Chinook Information Technologies for any organization looking to enhance their IT capabilities with a reliable and forward-thinking partner.”

Clinic Team

Chinook Bone and Joint

“We’ve had the pleasure of being clients of Chinook IT for several years now. Their medical support services team is professional, approachable, and knowledgeable. We appreciate their suggestions for making our everyday workflow more efficient. They respond quickly to inquiries and are determined to find solutions to problems. We are grateful for the patience they demonstrate with our staff. We highly recommend hiring them for your IT needs!”