support@chinookit.com Support: (403) 381-7323 option 1

About Chinook IT

Healthcare technology support built around clinic needs

Our mission

Chinook IT helps healthcare organizations use reliable, secure and appropriately managed technology. Our goal is to give clinic teams practical support, clear guidance and dependable systems that help them focus on their daily operations.

Our vision

We want medical, dental and specialty clinics to feel confident managing technology changes. Chinook IT works to build lasting client relationships through responsive service, healthcare experience and thoughtful technology planning.

Contact Chinook IT View Our Services

Illustration representing Chinook IT’s healthcare technology mission

Experience supporting organizations and technology

35+
Years of Experience: 100+
Satisfied Clients: 1,000+
Projects Completed: 20,000+
Support Tickets Resolved

Our team

Meet the people behind Chinook IT—a team dedicated to providing reliable, secure and professional technology services for healthcare environments.

Director

Colin Seely

Provides leadership and strategic direction, ensuring Chinook IT delivers reliable healthcare-focused IT services.

Back Office Lead

Kym Van Sluys

Manages administrative operations and internal coordination to support efficient team and client workflows.

Senior Developer

Kolby Wittmack

Builds and maintains software, integrations and automation that support clinic efficiency and future EMR initiatives.

Senior Systems & Infrastructure Specialist

Jack Leighton

Maintains and optimizes clinic infrastructure, including servers, workstations and core healthcare systems.

Senior Network & Infrastructure Specialist

Ben Wolsey

Designs and supports secure, stable network environments that keep clinics connected and protected.

Senior Systems & Infrastructure Specialist

Mike Wong

Deploys and supports IT infrastructure with a focus on system reliability, security and performance.

Help Desk Technician

Alex Shakhov

Provides day-to-day support for clinic staff and helps resolve common technology issues.

Help Desk Technician

Jess Neilson

Provides day-to-day support for clinic staff and helps resolve common technology issues.

Help Desk Technician

Kaden Birch

Provides day-to-day support for clinic staff and helps resolve common technology issues.

Support Options

Choose an IT support arrangement for your organization

Chinook IT offers hourly assistance and ongoing support plans. Contact our team to discuss the option appropriate for your organization’s users, systems, locations and support requirements.

Hourly Billing

Flexible assistance for organizations that prefer to request and pay for support as needed.

$125/hour

Phone support: 30-minute minimum charge
Remote desktop support: 30-minute minimum charge
Onsite support: one-hour minimum charge
Monday–Friday, 8:00 a.m.–4:30 p.m.

Discuss This Option

Ongoing Support

Basic Support

Ongoing support for organizations that need assistance across users, servers and core clinic technology.

Phone and remote desktop support
Server support
Asset tracking and monitoring
Baseline network implementation
Equipment setup included when purchased from Chinook IT
Printer support
Complimentary equipment recycling
Onsite visits billed hourly
Monday–Friday, 8:00 a.m.–4:30 p.m.

Discuss This Option

Full Support

Expanded managed support for clinics requiring additional coordination, planning and priority assistance.

All Basic Support features
Onsite visits included as defined in the service agreement
Updates requested by end users
Technology vendor coordination
IT environment documentation
IT transition assistance
Priority phone support queue
Project management, planning and consulting
Scheduled after-hours server maintenance support

Discuss This Option

Final service scope, response expectations, included services and billing terms are confirmed in the applicable client agreement.

Client Feedback

What clients say about Chinook IT

Feedback from healthcare organizations supported by our team.

“Chinook IT has taken care of our office for over five years. When we have an IT issue I know I can call them right away and have a solution within the hour; most of the time it’s fixed in only a few minutes. They are an indispensable part of our team.”

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Technology Providers

Technology partners

Product names and logos belong to their respective owners.

Contact Chinook IT

Discuss your clinic’s IT needs

Contact our team about managed IT, clinic technology projects, cybersecurity, EMR coordination or support services in Lethbridge, Calgary and Southern Alberta.

Working hours

Monday–Friday | 8:00 a.m.–4:30 p.m.

Calgary clinics are supported remotely, with onsite service scheduled based on project requirements.

Are you an existing client who needs help?

Open the support page

Healthcare technology support built around clinic needs

Our mission

Our vision

Experience supporting organizations and technology

Our team

Colin Seely

Kym Van Sluys

Kolby Wittmack

Jack Leighton

Ben Wolsey

Mike Wong

Alex Shakhov

Jess Neilson

Kaden Birch

Choose an IT support arrangement for your organization

Hourly Billing

Basic Support

Full Support

What clients say about Chinook IT

Technology partners

Discuss your clinic’s IT needs

Working hours

Email

Phone

Lethbridge location

Send an inquiry